creativecutsbydeepa
creativecutsbydeepa
  • Home
  • Shop
  • About Us
  • Contact Us
  • More
    • Home
    • Shop
    • About Us
    • Contact Us
  • Home
  • Shop
  • About Us
  • Contact Us

Terms and Conditions

  

Service Terms

Overview

This website is operated by www.creativecutsbydeepa.com.au. Throughout this document and elsewhere on the website, the terms “we,” “us,” and “our” refer to www.creativecutsbydeepa.com.au.

We offer this website—including all information, tools, and services available from it—conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here or elsewhere on our website.

These Service Terms apply to all users of the site, including but not limited to visitors, customers, vendors, merchants, and browsers. Hereafter, all such users are referred to as “you” or “your.” Any mention of “the website” refers to www.creativecutsbydeepa.com.au, unless explicitly stated otherwise.

By visiting our site and/or purchasing or ordering anything from us, you engage in our “Service(s)” and agree to be bound by these Service Terms (“Terms”), including any additional terms and conditions or policies referenced herein or available via hyperlink on our website. If you do not agree to all the terms and conditions in this agreement, you may not access the website or use any services. If these Service Terms are considered an offer, acceptance is expressly limited to these terms.

Any new features or tools added to the current store will also be subject to these Service Terms. You can review the most current version of these terms at any time on this page. We reserve the right to update, change, or replace any part of the Service Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use or access of the website after any updates are posted constitutes acceptance of those changes.

Our store is hosted on www.godaddy.com, which provides the online e-commerce platform that allows us to sell our products and services to you.

Article 1: Online Store Terms

Section 1.1: Eligibility

By agreeing to these Service Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.

You agree not to use our products or services for any illegal or unauthorized purpose, and not to violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 1.2: Illegal Access

You must not transmit any worms, viruses, or malicious code.

A breach of these terms will result in immediate termination of services and may be reported to privacy and cybercrime authorities as unauthorized access.

Article 2: General Conditions

We reserve the right to refuse service to anyone for any reason, at any time, at our discretion.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during network transfers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, or access to the service, or any contact on the website through which the service is provided, without our express written permission.

Section headings are for convenience only and do not limit or affect these terms.

Article 3: Accuracy and Timeliness of Information

Section 3.1: Accuracy and Completeness

The material on this site is provided for general information only. It should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more current sources. Any reliance on this material is at your own risk. Images and diagrams are provided for representation only.

Section 3.2: Historical Information

This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify the contents at any time but are not obligated to update any information. You agree it is your responsibility to monitor changes.

Article 4: Modifications to Service and Prices

Section 4.1: Changes to Services or Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the service (or any part thereof) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance of the service.

Article 5: Products and Services

Section 5.1: Products

Some products or services may be available exclusively online and may be limited in quantity. Returns or exchanges are subject to our Return Policy.

We make every effort to accurately display the colors and images of our products. If a faulty product is received, a refund or replacement will be issued as per our Refund Policy.

Section 5.2: Services

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction, on a case-by-case basis.

We may limit quantities and reserve the right to discontinue any product at any time. All product descriptions and prices are subject to change without notice.

We do not guarantee that the quality of any products, services, or materials purchased will meet your expectations, or that errors in the service will be corrected.

Article 6: Billing and Account Information

Section 6.1 – Accuracy of Billing

We reserve the right to refuse any order you place with us for various reasons. At our sole discretion, we may limit or cancel quantities purchased per party, per household, or per order. These restrictions may apply to orders placed under the same account, the same credit card, and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided at the time of order. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

Section 6.2 – Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account details, including your email address and credit card information (e.g., card numbers and expiration dates), so that we can complete your transactions and contact you when necessary.

For more details, please review our Refund Policy.

Article 7: Tools and New Services

Section 7.1 – Optional Tools

We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without endorsement. We are not liable for any issues arising from or related to your use of optional third-party tools.

Your use of any optional tools made available through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s).

Section 7.2 – New Services and Features

We may, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and services will also be subject to these Service Terms.

Article 8: Third-Party Links

Section 8.1 – External Content

Some content, products, and services available through our website may include materials from third parties. Links to third-party websites may direct you to sites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites and disclaim any responsibility or liability for third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites. Please carefully review the third party’s policies and practices before engaging in any transaction. Complaints or issues regarding third-party products should be directed to the respective third party.

Article 9: Feedback and Submissions

Section 9.1 – User Comments and Submissions

If you send us submissions—whether in response to our request (e.g., contest entries) or voluntarily (e.g., creative ideas, suggestions, proposals, or other materials)—you agree that we may edit, copy, publish, distribute, translate, and otherwise use such content in any medium at any time, without restriction.

You acknowledge that we are not obligated to: 

a) maintain any comments in confidence;
b) provide compensation for any comments; or
c) respond to any comments.

We may—but are not obligated to—monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Service Terms.

You agree that your comments will not violate the rights of any third party, including but not limited to copyright, trademark, privacy, or any other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive, or obscene material, nor any virus or malware that could affect the operation of the service or any related website.

You must not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for the accuracy and content of your comments.

We assume no responsibility and accept no liability for any comments posted by you or any third party.

Article 10: Personal Information

Section 10.1 – Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. You are encouraged to review it to understand how your data is handled.

Article 11: Errors, Inaccuracies, and Omissions

Section 11.1 – Corrections and Limitations

While we strive to ensure all information provided on our site is accurate, it may occasionally contain typographical errors, inaccuracies, or omissions—particularly concerning product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any such errors or inaccuracies, and to update or cancel orders if any information on the site or related services is inaccurate, at any time, without prior notice (including after you have submitted your order). No compensation or claims will be entertained in such cases.

We are under no obligation to update, amend, or clarify information on the site or any related service, including pricing information, except as required by law. The absence of a specific update date should not be interpreted to mean that all content has been modified or updated.

Article 12: Prohibited Uses

Section 12.1 – Prohibitions

In addition to other prohibitions set forth in these Service Terms, you are prohibited from using the site or its content:

a) for any unlawful purpose;
b) to solicit others to perform or participate in any unlawful acts;
c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
f) to submit false or misleading information;
g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, other websites, or the Internet;
h) to collect or track the personal information of others;
i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
j) for any obscene or immoral purpose; or
k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the above prohibited uses.

Article 13: Disclaimer of Warranties and Limitation of Liability

Section 13.1 – Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. Nor do we warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that we may, from time to time, remove the Service for indefinite periods or cancel the Service at any time without notice, including for purposes of internal upgrades or content updates.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall www.creativecutsbydeepa.com.au, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages—arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including any errors or omissions in content, or any loss or damage of any kind incurred as a result of use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent permitted by law.

Article 14: Indemnification

Section 14.1 – Indemnification

You agree to indemnify, defend, and hold harmless www.creativecutsbydeepa.com.auand its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Service Terms or any documents incorporated herein by reference, or your violation of any law or the rights of a third party.

Article 15: Severability

Section 15.1 – Severability

If any provision of these Service Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Service Terms. Such a determination shall not affect the validity and enforceability of any remaining provisions.

Article 16: Termination

Section 16.1 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Service Terms are effective unless and until terminated by either you or us. You may terminate these Service Terms at any time by notifying us that you no longer wish to use our Services or by ceasing use of our site.

If, in our sole judgment, you fail—or we suspect that you have failed—to comply with any term or provision of these Service Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof).

Article 17: Entire Agreement

Section 17.1 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Service Terms shall not constitute a waiver of such right or provision.

These Service Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Service Terms).

Any ambiguities in the interpretation of these Service Terms shall not be construed against the drafting party.

Article 18: Governing Law

Section 18.1 – Applicable Law

These Service Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Australian Consumer Law (ACL) and applicable laws of the Commonwealth of Australia.

Article 19: Changes to Service Terms

Section 19.1 – Updates to Terms

You may review the most current version of the Service Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Service Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or the Service following the posting of any changes constitutes acceptance of those changes.

Article 20: Contact Information

Section 20.1 – Contact Us

If you have any questions about these Service Terms, please contact us at:
Email: info@creativecutsbydeepa.com.au

---------------------------- end of the document ----------------------------

Return and Refund Policy

  

REFUND POLICY

ALL SALES ARE FINAL.
NO RETURNS OR EXCHANGES.

🛍️Custom & Made-to-Order Items

Each item from Creative Cuts by Deepa is handcrafted with care, often featuring personalised messages, selected patterns, or colour choices specific to your order. As these are made-to-order products, we do not accept returns, refunds, or exchanges. Please double-check all details—such as names, messages, colour choices, and designs—before placing your order.

🚚Processing & Shipping Times

Please allow up to 10 business daysfor processing, especially for personalised items which require additional care and time. Delivery times may vary depending on your location and selected shipping method.

📦 Lost, Damaged, or Missing Packages

We are not responsible for any lost, stolen, or damaged parcels once they have been dispatched. If your tracking shows the order as "delivered" but you did not receive it, please contact the delivery carrier directly to resolve the issue.

If an item arrives damaged, you may contact us within 48 hours of delivery at info@creativecutsbydeepa.com.au with clear photographs of the product and packaging. While we cannot guarantee replacements, we may be able to assist with filing a claim with the courier.

🧾Incorrect Address / Return to Sender

If an order is returned due to an incorrect or incomplete shipping address provided at checkout, the customer will be responsible for any re-shipping fees. Please ensure your shipping information is accurate before finalising your purchase.

⏳ Order Changes or Cancellations

We begin processing orders promptly to meet expected turnaround times. If you need to cancel or make changes to your order, please contact us within 2 hours of placing the order. After this window, we may not be able to modify or cancel it.

If you have any questions regarding your order, please don’t hesitate to contact us at
📧info@creativecutsbydeepa.com.au

Thank you for supporting a small, handmade business!

  • Privacy Policy
  • Terms and Conditions
  • Shipping Policy

Creative Cuts by Deepa

Copyright © 2025 creativecutsbydeepa - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept