Privacy Policy

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Privacy Policy

Effective Date: 13.10.2021

This Privacy Policy describes how www.creativecutsbydeepa.com.au("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact Us

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:
📧 info@creativecutsbydeepa.com.au

Collecting Personal Information

We collect certain information about your device, interaction with the Site, and details needed to process your purchases. We also collect additional information if you contact us for customer support.

Personal Information refers to any data that identifies, or could reasonably identify, an individual.

Types of Information Collected

• Device Information
  • Purpose: To load the site accurately and optimize performance via analytics.
  • Source: Automatically collected       via cookies, log files, tags, or pixels.
  • Shared with: GoDaddy (website       host).
  • Includes: IP address, browser       type, time zone, cookie data, pages/products viewed, search terms, and       site interaction.
• Order Information
  • Purpose: To fulfill orders,       process payments, arrange shipping, and provide customer service.
  • Source: Directly collected from       you during checkout.
  • Shared with: GoDaddy.
  • Includes: Full name,       billing/shipping address, payment info (e.g., credit card details),       email, and phone number.
• Customer Support Information
  • Please use the contact form under the Shop section to       reach out.

Minors

This Site is not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us to request deletion.

Sharing Personal Information

We may share your personal data with trusted third parties to help us operate our business and fulfill your orders.

• Third-Party Service Providers:
      We use GoDaddy to power our store. Read their policy here:
  GoDaddy – How We Use Your Data
• Legal Compliance:
      We may disclose your information when required to comply with laws,      regulations, legal processes, or government requests.

Using Personal Information

We use your personal data to:

• Provide and improve our services
• Process transactions
• Deliver products and services
• Communicate with you
• Send offers or updates aligned with your preferences

Retention of Information

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. You may request deletion of your data at any time (see Your Rightsbelow).

Cookies

Cookies are small data files stored on your device to improve your experience.

We use:

• Functional Cookies
• Performance Cookies
• Advertising Cookies
• Social Media/Content Cookies

Cookie Duration:
Session cookies expire when you leave the site. Persistent cookies remain for 30 minutes to 2 years.

Managing Cookies:
Most browsers accept cookies by default, but you can change this via your browser settings. Learn more at www.allaboutcookies.org.

Note:Blocking cookies may impact the site's performance and functionality.

Do Not Track

Our site does not currently respond to “Do Not Track” browser signals due to lack of a standard industry protocol.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of      the personal information we hold about you.
• Correction: You can ask us to      correct inaccurate or incomplete data.
• Deletion: You may request deletion      of your personal data (subject to legal obligations).
• Objection: You may object to      certain types of processing, such as marketing.
• Withdrawal of Consent: Where      processing is based on your consent, you may withdraw it at any time.
• Data Portability: Where applicable,      you may request a copy of your data in a portable format.

To exercise these rights, please contact us at info@creativecutsbydeepa.com.au. We aim to respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
📍https://www.oaic.gov.au/privacy/privacy-complaints

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, laws, or our practices. Any changes will be posted on this page with an updated effective date.

Complaints

If you have concerns about how we handle your data, please email us using the contact information above. We’ll do our best to resolve the issue. You also have the right to contact the OAIC (as noted above).

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